Job Purpose

Responsible for the smooth operation of simulator activities and training administration within the company, ensuring adherence to regulations and procedures. Supports the operations department in various projects.

Key Result Responsibilities

•    Oversee all simulator booking and administrative activities
•    Maintain accurate records of all booking requests, confirmations, and ensure access arrangements are made in a timely manner
•    Create and adjust simulator sessions in the booking system as needed, ensuring changes are accurately reflected and communicated to all relevant parties (Crew Planning, Crew Training, External clients, Simulator Manager, Scheduling team)
•    Prepare and handle all administrative functions related to training, including composing correspondence, managing databases, creating spreadsheets & presentations, reports, and documents using desktop publishing software
•    Align simulator bookings with resource availability to ensure schedules are accurately allocated and conflict-free
•    Ensure simulator schedules and dashboards are kept up to date
•    Coordinate with 3rd party vendors for simulator bookings and ensure that the bookings are updated in Air Arabia systems
•    Collaborate with Crew Planning and Crew Training departments to ensure seamless alignment and timely booking of training resources
•    Effectively communicate with Simulator Manager and Scheduling team to ensure that all AOGs and simulator downtime are effectively communicated, tracked, and recorded
•    Prepare the annual simulator utilization budget in coordination with all Arabia hubs and the Air Arabia Academy
•    Track simulator utilization and provide a detailed breakdown for invoicing monthly
•    Liaise with customers to obtain their SIM requirements in advance to plan and effectively schedule the utilization of available SIM slots
•    Optimize Air Arabia simulator utilization through effective long-term planning
•    Handle confidential and sensitive contracts and financial information with integrity
•    Monitor all simulator contracts, certifications, and renewal expiries; provide timely reminders to the Simulator Manager to prevent expiries
•    Co-ordinate with the Simulator Manager and regulators for simulator assessments and logistics
•    Coordinate with the Simulator Manager for bookings and alignment of maintenance slots and simulator flyout requirements
•    Support the Ops Manager with other tasks related to simulator bookings and record keeping as applicable
•    Track and coordinate availability of training resources to ensure sessions are appropriately supported

Qualifications (Academic, training, languages)

•     Knowledge of the aviation industry
•     Understanding of simulator functionalities, regulations, and procedures.
•     Proficiency in creating and managing schedules.
•     Proficiency in Microsoft Excel for tracking, reporting, resource planning, and management
•     Excellent written and verbal communication skills.
•     Fluent in English (Arabic and other languages are an advantage).        
•     Ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment.
•     Excellent problem-solving skills.
•     Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.
•     Strong organizational skills to manage multiple, simultaneous booking and resource requests

Work Experience

Minimum bachelor’s in aviation management, business administration or related field. With 1-3 years of experience in a similar role, handling similar tasks. Experience in the Aviation industry is preferred.