Job Purpose

Ensures the smooth and successful completion of the cadets’ training program by supporting the overall program and the Success & Performance Department.

Creates a supportive environment for cadets by addressing their welfare and ensuring compliance with regulations.

Key Result Responsibilities

· Supports the Success & Performance Manager and working as a deputy.

· Provides a smooth, satisfactory, and efficient training journey to Cadets to improve their welfare.

· Acts as a focal point for all cadet inquiries and administrative activities for a smooth training journey.

· Facilitates communication between cadets and instructors.

· Manages and maintains documentation, training records, and database of Cadets.

· Updates the system with necessary data, expiry dates, and validations of licenses, medical cards, and other documents as required by the GCAA/CAA and for audit purposes.

· Coordinates with stakeholders to facilitate on-time training for Cadet Pilots; maintains and updates training reports in a systematic and confidential manner to  ensure easy retrieval.

· Provides budgeting report to finance and payroll for the cadets to Air Arabia Academy finance.

· Organizes workshops or seminars on career development, leadership skills, and mental well-being.

· Helps cadets set personal and professional goals.

· Offers guidance and support to cadets on challenges related to adjusting to the program and others if applicable.

· Collects feedback from cadets on their training experience.

· Helps analyze data and identify areas for improvement in the program.

· Facilitates licensing and certification processes for cadets.

· Maintains sick leaves, duty roasters and enrolls cadets for courses on the Connect System.

Qualifications (Academic, training, languages)

• Minimum bachelor’s in business administration, or related field.
• With 2+ years of experience in a similar role, handling similar tasks.

Work Experience

• Familiar with the aviation industry
• Understanding of pilot training programs, regulations, and curriculum
• Budgeting & Finance Awareness; understanding of budgets and payroll procedures
• Lean Six Sigma Certification
• Proficient in Microsoft Office
• Fluent in English (Arabic and other languages are an advantage)
• Excellent written and verbal communication skills
• Strong interpersonal and active listening skills
• Problem-solving and decision-making skills
• Ability to manage multiple tasks and deadlines efficiently
• Proficiency in data management systems and generating reports
• Ability to adapt to changing program needs, regulations, and unexpected       situations
• Demonstrates the ability to contribute to and successfully deliver against business strategy and set KPIs